Shipping & Returns

All UK orders are securely packaged and dispatched within 3 to 5 working days (next day dispacth orders are processed and dispatched within 24 hours). Please note, ORDERS MUST BE PLACED BEFORE 4PM. WE DO NOT SHIP ANY ORDERS ON WEEKENDS. All UK orders are delivered by UK Mail couriers next day after they are dispacthed. All international orders are delivered by Fedex within 5 working days after they are dispacthed. All deliveries can be tracked and require a signature.

Returns and Refunds

We believe that customer satisfaction is paramount and aim to provide quality prints. If you are not happy with your item you can return it, undamaged and in its original packaging, within 7 days for a refund or exchange. Please note, that delivery charges and %20 off the order total (%5 card payment fees and %15 handling charge) are non-refundable.

Damaged Items

If you received your item and it is damaged, please let us know within 24 hours by phone or email and we will exchange your order with a new one as soon as we receive the damaged item back. A refund or exchange will be issued to you for damaged artwork under the following conditions:

  • You inform us of the problem within timeframe stated above.
  • The artwork is returned within 7 days in the condition it was received and in original packaging.

Please note our policy on “Your Photo to Canvas” products

As pictures are personalised, refunds and exchanges will not be issued for undamaged items. Damaged items will be exchanged free of charge. Please notify us within 24 hours of receipt and return the item within 7 days in the condition it was received and in original packaging.